Job Description

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:

UCMDB Technical Consultant will provide technology consulting in the field of Infra Structure Discovery to external customers. Responsible for providing Implementation and Solution support to meet customers' business needs and, consequently, for understanding customers' businesses. Responsible for application administration and customization tasks for one or several highly complex customer cloud and off cloud deployments. A Technical Consultant possesses technical expertise in implementing, tuning and optimizing product solutions, adhering to Micro Focus (now Open text) best practices.

WHAT THE ROLE OFFERS:

Experience in installation and configuration of UCMDB, UD and CMS UI Experience in UCMDB Advanced configurations like SSL, SSO, LDAP and HA configurations Experience in Protocols - WMI, SSH, NTCMD, SNMP and others etc. Basic Discovery and advanced level discovery includes host, host resources, Database, Middle ware and Application discovery. Experience in Creation of Views, TQL queries and Reports Experience in Application Modeling and Automatic Service Modelling (ASM) Enrichment and Impact Analysis creation exposure. UCMDB Upgrade experience from old versions to latest version UCMDB integration with SMAX, Service Now, NNMi, OBM and APM Experience in Jython/Python scripting Troubleshooting skills in UCMDB Server, Probe issues and discovery issues. Time flexibility for meetings that may be conducted outside local business hours Experience in working with Product Support and R for product related issues. Demonstrated technical documentation skills - technical documentation, solution design, release notes, user guides, test plans, test results summary document etc.

WHAT YOU NEED TO SUCCEED:

Bachelor of Engineering or equivalent degree in computer science or related area of study At least 6-10 years Micro Focus/OpenText CMS products (UCMDB and UD) Implementation experience Good Infrastructure Knowledge, troubleshooting and programming skills. Basic Networking concepts, DB Concepts and Server OS concepts. Has sufficient technical knowledge to assist with the completion of specific deliverables. Able to communicate concepts with team and Customer. Able to produce basic documentation to required standards. Demonstrates understanding of assigned discipline or technical area. Demonstrate fundamental technical knowledge.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.