Job Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.



AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:

Operations Bridge Technical Consultant will provide technology consulting in the field of Infra Structure Monitoring to external customers. Responsible for providing Implementation and Solution support to meet customers' business needs and, consequently, for understanding customers' businesses. Responsible for application administration and customization tasks for one or several highly complex customers in cloud and off cloud deployments. A Technical Consultant possessing technical expertise in implementing, tuning, and optimizing product solutions, adhering to Micro Focus (now Open text) best practices.

WHAT THE ROLE OFFERS:

Good programming skills Good trouble shooting skills. Excellent verbal and written English communication skills. Experience in working with other members at remote location (International) Time flexibility for meetings that may be conducted outside local business hours Experience in working with Product Support and R for product related issues. Demonstrated technical documentation skills - technical documentation, solution design, release notes, user guides, test plans, test results summary document etc. Ownership of the deliverables as per effort estimation and lead to deliver and close the project with a team

WHAT YOU NEED TO SUCCEED:

Bachelor of Engineering or equivalent degree in computer science or related area of study At least 8-12 years Micro Focus OpsB products especially OBM Implementation experience Good Infrastructure Knowledge Has sufficient technical knowledge to assist with the completion of specific deliverables. Able to communicate concepts with team and Customer. Able to produce basic documentation to required standards. Conducting requirement gathering& technical audit Preparing Solution design document, Requirement traceability Matrix, As-build, and Test Plans document Experience in deploying and integrating OpenText (Formerly Micro Focus) Ops Bridge suite of products independently. Expert in Ops Bridge suite of products with in depth hands on experience of at least 2-3 products in Ops Bridge suite. OBM Classic and CDF deployment, Management pack& Connectors (Mandatory) experience OPTIC Installation and integration with OBM OBM Upgrade experience Configure High Availability, SSL SSO for Ops Bridge Suite of Products OBM Integration with UCMDB, NNMi and SMAX and ServiceNow OBM Integration with other 3rd party tools using custom connector development. Conduct product Knowledge Transfer session with the end customer. Unix (RHEL, SUSE, etc.) and windows OS knowledge and experience Strong Perl /Shell/Python/Groovy scripting skills Database knowledge - general SQL skills

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.