Job Description

OutSeer-Sr Consultant Outseer, an RSA company, empowers the digital economy to grow by authenticating billions of transactions annually. Our payment and account monitoring solutions increase revenue and reduce customer friction for card-issuing banks, payment processors, and merchants worldwide. Leveraging 20 billion annual transactions from 6,000 global institutions contributing to the Outseer Data Network, our identity-based science delivers the highest fraud detection rates and lowest customer intervention in the industry. See what others can’t at outseer.com. You will: Your key responsibility is the successful end-to end execution of all consulting engagements including evaluating customers' strategic business issues, identifying, and clarifying requirements, creating business case justifications, and proposing appropriate enterprise solutions. You should be capable of working with minimal supervision, be knowledgeable of industry best practices in the implementation of complex technical solutions and demonstrate strong interpersonal skills. You will perform the following:

• Provide technical guidance and support for Outseer’s product solutions
• Installation and configuration of Outseer’s products and solutions
• Integration consulting for integration with customer’s applications
• Quality validation of completed installations
• Coordination with customer’s key stakeholders: business managers, security / compliance managers, web developers, database administrators and IT administrators
• Customer relationship and technical project management elements
• Provide product training via phone, video conferencing, or on-site
• Provide some outside-normal-hours and/or visits, as necessary
• Proactively follow-up on all issues and customer visits
• Analysis and debugging of technical issues
• Provide technical documentation and knowledge-based updates
• Ensure customer satisfaction and quality product performance

Essential Requirements

• Minimum of a bachelor’s degree in a technical discipline (Engineering, Computer Science, Information Systems/Science, Mathematics, etc.) or equivalent experience
• 5+ years’ experience in hands-on implementation of enterprise level web software or supporting such implementations.
• 3+ years of demonstrated success in customer-facing engagements/ activities.
• Proficient in speaking, reading, and writing in English

• Positive, can-and-will-do, team player attitude
• Resourceful and self-sufficient, ability to work independently, finding creative solutions and engaging resources as needed to complete implementations
• Ability to manage multiple, concurrent tasks and competing priorities
• Ability to quickly understand, internalize and disseminate new concepts and technologies
• Ability to clearly relay technical knowledge to both technical and non-technical audiences, written and verbally.
• Willing to travel (up to 25%)
• Systems experience with Windows, UNIX or Linux.
• 5 years of hands-on experience with two or more of: Web services/SOAP, XML, Java, ASP, JavaScript, .NET

Desirable Requirements

• Knowledge of Outseer 3DS and Fraud Manager products
• Work experience with financial institutions, specifically internet banking / finance systems.
• Certifications in XML, Java development, Oracle DBA, or CISSPS.
• Working knowledge of enterprise level networking (TCP/IP, VPNs, SFTP, Proxy, Firewalls).
• Work experience in secure mission-critical data center environments
• Technology consulting
• Additional spoken languages – Spanish, Portuguese

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law. If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa-cybersecurity.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.