Job Description

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:

The Lead Cloud Systems Engineer is the primary source for Infrastructure support of all commercial environments - for any day-to-day operations issues, and for upcoming projects/setups. On any given workday he/she may be responsible for all, or any subset of Systems, Hardware, and Platforms, ensuring proper prioritization of activities and coordination/communication of these activities with management, next-tier support organizations, including Engineering, and their respective peers. He/she will provide continuous support, escalating any proactive events to prevent client impact.

You are great at:

• Build Virtual Machines & Physical Machines per Standard setups.
• Public Cloud Administration (Google / Azure / VMware).
• Kubernetes Node updates using Terraform.
• Systems performance tuning and Administration.
• Migrations, Upgrades, and Patching of the Systems and their Firmware.
• Participate in Change management meetings, Readiness Reviews, Engineering/Comm Ops meetings, etc. as required to fulfill team responsibilities.
• Fulfillment of team responsibilities may require, from time to time, working outside of normally scheduled shift time to complete projects, maintenance, and/or meet business commitments.
• Working cross-functionally with the NOC (Tier I), Engineering and Deployment teams is critically important for the success of the larger organization.
• Fully support Change Management, Release Management, Problem Management and Ops PMO activities/projects.
• Respond to Incident calls, joining conference bridges and MOC's.
• Proactively drive and troubleshoot issues.
• Position needs to participate in scheduled Systems Maintenance activities during off hours/weekends, and on-call rotation.

What it takes:

Education: B.S / B.E. in Computer Science or equivalent.

Experience: 5-8 years of experience in Systems Administration and supporting Commercial environments.

• Operating Systems: Advanced administration skills on Redhat Linux, and Windows.
• Systems Admin experience on Private Cloud infra setup and GPC & AWS infrastructure setups.
• Experience Working on VMware, NetBackup, F5 load balancers, DNS, and Networking.
• Expertise in Iaac concept and strong in coding PowerShell / shell scripting, Python scripting, and Terraform.
• Experience in developing and Deploying Ansible playbooks by integrating with Linux administration modules.
• Desirable additional experience working on Storage Systems, San Switches, and ESX Clusters.
• Good analyzing & communication skills, self-motivated and passionate.
• Ability to troubleshoot issues in high-pressure situations, resolving problems in a timely manner and keeping stake holders involved/updated.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact .

OPENTEXT - THE INFORMATION COMPANY

Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.

From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

It's our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.

Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.

Benefits
Our employee programs prioritize employees' well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.

Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.

Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.

Explore your career and potential. Become an OpenText Navigator.