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About the Role:
Grade Level (for internal use): 07
Client Services/Customer Care Support Specialist
Description:
The Customer Support Team is responsible for participating in all aspects of receiving, evaluating, and resolving S&P Global Market Intelligence customer service issues in a timely fashion. Team members focus on providing a first-class service that contributes to a measurable increase in customer satisfaction and enhanced business value.
You will be responsible for ensuring that all contact with customers leaves them with a positive view of our activities would include:
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