KEY RESPONSIBILITIES:-
\xc2\xb7 Build relationship with key Axis Bank Stateholders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the circle.
\xc2\xb7 Provide inputs to the Regional Acquisition Head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with CRM to produce best result.
\xc2\xb7 Maintain Customer Parameter: Persistency, Leakage and Grievance Incidence Rate.
\xc2\xb7 Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with Area Heads & Facilitate performance management.
\xc2\xb7 Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.
\xc2\xb7 Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.
\xc2\xb7 Daily updates in alignment with Axis Circles on focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.
\xc2\xb7 Ensuring Circle/Cluster visits to optimize performance and enhance relationship.
\xc2\xb7 Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.
Measures of Success
Business Plan:-
Adj MFYP (Rs.) - Plan v/s Actuals
Activation plan:-
Seller Activation (%) - Plan Vs Actual
Persistency:-
15th month Persistency (%) -
85% (By Value)
Protection Sales :--
Retain Talent:
1. Retention rate - 75%, (as per HR formula) ; G2M2 retention -
87%.
Customer centricity and satisfaction:
Effective Management of Customer
As per Plan
Key Relationships (Internal /External)
Effective Management of People & Customer
Retain talent -- 70%, (as per HR formula)
Handling Customer Complaints
Key competencies/skills required
Relationship Management, Leading people, Effective Management of Process and Input Management
Desired qualification and experience:-
\xc2\xb7 Master of Business Administration or equivalent.
\xc2\xb7 8 to 10 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.
\xc2\xb7 Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.
KEY RESPONSIBILITIES:-
\xc2\xb7 Build relationship with key Axis Bank Stateholders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the circle.
\xc2\xb7 Provide inputs to the Regional Acquisition Head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with CRM to produce best result.
\xc2\xb7 Maintain Customer Parameter: Persistency, Leakage and Grievance Incidence Rate.
\xc2\xb7 Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with Area Heads & Facilitate performance management.
\xc2\xb7 Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.
\xc2\xb7 Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.
\xc2\xb7 Daily updates in alignment with Axis Circles on focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.
\xc2\xb7 Ensuring Circle/Cluster visits to optimize performance and enhance relationship.
\xc2\xb7 Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.
Measures of Success
Business Plan:-
Adj MFYP (Rs.) - Plan v/s Actuals
Activation plan:-
Seller Activation (%) - Plan Vs Actual
Persistency:-
15th month Persistency (%) -
85% (By Value)
Protection Sales :--
Retain Talent:
1. Retention rate - 75%, (as per HR formula) ; G2M2 retention -
87%.
Customer centricity and satisfaction:
Effective Management of Customer
As per Plan
Key Relationships (Internal /External)
Effective Management of People & Customer
Retain talent -- 70%, (as per HR formula)
Handling Customer Complaints
Key competencies/skills required
Relationship Management, Leading people, Effective Management of Process and Input Management
Desired qualification and experience:-
\xc2\xb7 Master of Business Administration or equivalent.
\xc2\xb7 8 to 10 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential.
\xc2\xb7 Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.
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