Job Description

Supervising and leading service staff:

This includes training, scheduling, and performance management of servers, busboys, and other dining room personnel.

Ensuring high-quality customer service:

Greeting guests, addressing complaints, and making sure guests have a positive dining experience are crucial.

Managing floor operations:

Overseeing the overall flow of service, ensuring tables are set up correctly, and maintaining cleanliness and organization of the dining area.

Coordinating with the kitchen:

Communicating orders, ensuring timely food preparation, and addressing any issues related to food quality or service.

Handling guest requests and complaints:

Responding to guest inquiries, resolving issues, and ensuring guest satisfaction.

Maintaining inventory and supplies:

Monitoring stock levels of food, beverages, and other necessary supplies and reporting needs.

Enforcing safety and hygiene standards:

Ensuring compliance with health and safety regulations within the dining area.

Training and mentoring staff:

Providing guidance and support to junior staff members to improve service standards and performance.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Work Location: In person