Job Description

: Sr. Business Development Associate /Assistant Program Manager - (Domestic Operation) (IT Sales Experience-Must have)

Designation:

- Business Development Associate/ Assistant Program Manager

Location

: Pune Office

Reporting To

: COO & VP

Compensation:

up to 6 LPA

Experience

- 4+ yrs

The Assistant Program Manager is responsible for driving revenue growth by ensuring timely

and effective execution of lead generation campaigns aligned with client goals. Owning revenue

targets implies full accountability for:

Roles & Responsibilities:

Involve monitoring & co-coordinating with Business Development Specialists for Lead

Generation Activities.

? Interface with TSL team and all other India focused customers from program delivery

standpoint

? Manage a team of BDSs to ensure quality of deliverables and SLA achievement

? Set-up, implement and manage processes and documentation that will lead to

successful program execution

? Manage customer relationship and expectations from a program delivery standpoint

? Plan and schedule programs based on pipeline and create weekly and monthly visibility

for program deliveries

? Team building and motivation of the team

? Manage any other operational aspect of lead generation deliveries

? Continuous identification and management of training programs for the team

? Maintain high level of client satisfaction

? Involved in client communication and managing the client expectations for the Lead

Generation Activities.

? Generate sales leads for TSL customers by telephonically contracting a prospect

database as per program requirement

? Achieve target number of leads as assigned to you

? Complete relevant documentation as required on the job.

? Create a culture of 'continuous improvement' across the team

? Set-up, implement and manage processes and documentation that will lead to

successful program execution

? Meeting or exceeding revenue goals assigned to the accounts or campaigns under

their management.

? Managing profitability of programs by optimizing resource allocation, costs, and

deliverables.

? Client satisfaction and renewals, ensuring the quality of leads and outcomes

encourage repeat business or upsell opportunities.

? Proactively identifying opportunities for account expansion, cross-sells, or upsells in

collaboration with sales/account teams.

? Forecasting and reporting revenue performance, ensuring visibility into program

health and financial outcomes.

Timing- Mon

-Fri (9:30 AM-6:30 PM

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Language:

English (Required)
Work Location: In person