We are seeking an experienced Senior Business Analyst with a strong background in healthcare and clinical operations to bridge the gap between business needs, clinical workflows, and technical solutions. The ideal candidate will have hands-on experience in clinical environments (hospital, EHR/EMR, or healthcare product implementation) and demonstrate expertise in analyzing, documenting, and translating business requirements into functional and technical specifications.
Key Responsibilities:
Partner with business stakeholders, product owners, and technical teams to elicit, analyze, and document business requirements.
Act as a strategic partner in driving digital health innovations, telemedicine solutions, and healthcare data analytics initiatives.
Conduct gap analysis, process mapping, and workflow optimization to enhance efficiency in healthcare operations and systems.
Translate complex business needs into clear functional and technical specifications for development teams.
Ensure solutions are aligned with healthcare compliance standards (HIPAA, HL7, FHIR, ICD-10, CPT, etc.).
Support EHR/EMR implementations, healthcare analytics, claims processing systems, and patient management solutions.
Work with QA teams to design and execute test plans, UAT, and validation processes.
Facilitate stakeholder meetings, workshops, and JAD sessions to ensure requirements clarity and alignment.
Develop business cases, cost-benefit analyses, and ROI models for healthcare IT initiatives.
Provide post-implementation support, training, and documentation to ensure adoption and sustainability.
Partner with stakeholders, business users, and leadership teams to gather, analyze, and document business requirements.
Mentor and guide junior BAs, contributing to best practices and BA standards.
Translate business needs into functional specifications, user stories, and acceptance criteria.
Lead requirement workshops, JAD sessions, and stakeholder interviews.
Collaborate with development, testing, and project management teams to ensure requirements traceability and delivery.
Drive process mapping, gap analysis, and business process re-engineering for efficiency and optimization.
Act as a Product Owner/SME in Agile projects, supporting sprint planning, backlog refinement, and user acceptance testing.
Create and maintain BRDs, FRDs, Use Cases, Wireframes, Workflow Diagrams, and Data Models.
Provide domain expertise and thought leadership in [insert relevant industry: BFSI, Retail, IT, Healthcare, etc.].
Conduct impact analysis, risk assessment, and change management for projects.
Skills & Competencies
Strong knowledge of healthcare business processes, payer-provider systems, and regulatory standards.
Proficiency in requirements elicitation techniques (interviews, workshops, surveys, observation).
Experience with EHR/EMR systems, claims processing, patient management systems, and healthcare BI tools.
Skilled in process modeling tools (Visio, Lucidchart, Bizagi) and Agile/Scrum methodologies.
Strong analytical, problem-solving, and documentation skills.
Excellent communication, stakeholder management, and leadership skills.
Strong knowledge of business analysis methodologies (Agile/Scrum, Waterfall, Hybrid).
Expertise in requirement elicitation techniques (interviews, workshops, surveys, prototyping).
Proficiency with BA tools such as JIRA, Confluence, MS Visio, Balsamiq, Lucidchart, Excel, SQL.
Strong understanding of SDLC, system design, data flow diagrams, and testing processes.
Excellent analytical, problem-solving, and critical-thinking skills.
Strong stakeholder management, communication, and presentation skills.
Domain expertise in [Finance, Insurance, Healthcare, Telecom, Retail, etc.]