Job Description

Senior Business Analyst
Bangalore, Karnataka, IndiaWe seek a highly skilled Senior Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team. The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity. The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests. Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred.DISCOVER your opportunityWhat will your essential responsibilities include?xc2xb7 Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications.xc2xb7 Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories.xc2xb7 Conduct business process analysis and identify opportunities for improvement. Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions.xc2xb7 Design, develop and execute test scenarios to validate data models and data flows.xc2xb7 Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance.xc2xb7 Perform data quality checks and identify data inconsistencies or anomalies.xc2xb7 Manage and train a growing team of Business Analysts.xc2xb7 Consult with projects in relation to recommended Claims practices and raise risks if needed.xc2xb7 Assist with daily issue related tickets where business needs additional support or design confirmations.xc2xb7 Participate and contribute to Request for Information (RFIs) and Request for Proposal (RFPs).xc2xb7 Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency.You will report to the Application Manager.QualificationsSHARE your talentWere looking for someone who has these abilities and skills:Required Skills and Abilities:xc2xb7 Experience with the end-to-end insurance value chain process (especially the claims process flow).xc2xb7 Ability to query (basic or advanced) will be an additional advantage.xc2xb7 CBAP, INS (or other BA or Insurance certifications) will be preferred.xc2xb7 Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level.xc2xb7 Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business.xc2xb7 Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions.xc2xb7 Able to test canonical data models.Desired Skills and Abilities:xc2xb7 Significant experience in supporting all phases of the software development life cycle.xc2xb7 Abilities to multi-task, prioritize and being a self-driven team player are required for this role.xc2xb7 Working with tools like JIRA, Confluence.xc2xb7 Basic or advanced querying capabilities will be preferred.xc2xb7 Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage.xc2xb7 Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales.xc2xb7 Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we dont just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business xe2x88x92 property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more atInclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thats why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. Its about helping one another xe2x80x94 and our business xe2x80x94 to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at . AXA XL is an Equal Opportunity Employer.SustainabilityAt AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society are essential to our future. Were committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Were training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XLs Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day the Global Day of Giving.

For more information, please see axaxl.com/sustainability.

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