Job Description

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Sr. Atlassian Tools Developer & Administrator
Harmonic is the worldwide leader in virtualized broadband solutions. We revolutionized broadband networking via the industry's first virtualized broadband solution, enabling cable operators to more flexibly deploy gigabit internet service to consumers' homes and mobile devices. Learn more at .
Role Description
We are looking for a Sr. Atlassian Tools Developer and Administrator
What You Will Be Doing:
Maintain and administer various Atlassian tools used by the organization (Jira DC and Cloud, JSM Cloud, Confluence Cloud).
Design, document, and implement advanced scripts (Groovy/Java, ScriptRunner, Automation for Jira, etc.) and perform meaningful code reviews for your peers.
Partner with cross-functional teams to design and implement solutions that empower their day-to-day work while adhering to industry best practices.
Provide support and advanced troubleshooting for the entire user base.
Manage user permissions according to the needs of spaces and teams.
Serve as a trusted escalation point for our services team and customers.
Develop new ScriptRunner scripts or update/optimize/fix existing ones.
Maintain the AWS infrastructure for our DC Atlassian products.
What You Should Have:
B.Sc. in Industrial Engineering, Information Systems, Computer Science, Engineering, or equivalent.
5+ years of experience as an Atlassian expert (full-time support of Jira, Confluence DC/Cloud) in large organizations.
Strong and confident experience with ScriptRunner for Jira, including extensive use of Listeners, Scripted Fields, Behaviors, and Fragments at an advanced level (working with all kinds of Jira Software, Issues, Issue Links, Directory, APIs, etc.).
Extensive knowledge of project management/administration, permissions, workflows complex customizations, UI elements.
Understanding of system administration principles (Monitoring, Network, Storage, Scripting).
Ability to work independently and solve problems with speed and efficiency, taking responsibility for the results.
Ability to balance user requests and business needs against established best practices.
Ability to collaborate with technical and non-technical teams to optimize workflows.
Strong communication skills (verbal and written), time management skills, fast learner, and self-motivated.
Advanced verbal and written English skills - Mandatory.
Advantage: Extensive knowledge of eazyBI Reports and Charts for Jira, with the ability to develop new MDX queries, provide a wide range of new formulas to develop KPI, SLA, Agile, productivity, and prediction reports, and manage several eazyBI accounts with different permission ranges.
Diversity, Equality, and Inclusion at Harmonic
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
#LI-Hybrid
#LI-MU1
About Us: Harmonic (NASDAQ: HLIT), the worldwide leader in virtualized broadband and video delivery solutions, enables media companies and service providers to deliver ultra-high-quality video streaming and broadcast services to consumers globally. The company revolutionized broadband networking via the industry's first virtualized broadband solution, enabling operators to more flexibly deploy gigabit internet services to consumers' homes and mobile devices. Whether simplifying OTT video delivery via innovative cloud and software platforms, or powering the delivery of gigabit internet services, Harmonic is changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com.
About the Team:
Join the broadband revolution at Harmonic, where we're pioneering the future of multigigabit connectivity! As the worldwide leader in virtualized broadband solutions, we're transforming the way people live, work, and connect. Our groundbreaking technologies, including Unified DOCSIS 4.0, Remote OLT, and AI-Ops solutions, are empowering operators to deliver lightning-fast internet services to homes and businesses across the globe. With our industry-first virtualized broadband solution and cOS platform, we're simplifying operations, reducing costs, and pushing the boundaries of what's possible. We're proud to power next-gen broadband services for leading operators across North America, Europe, Latin America, and Asia.
At Harmonic, you'll be part of a dynamic team that's shaping the future of connectivity. You'll have the opportunity to work on cutting-edge projects, collaborate with top talent, and be part of a company that's making a real impact.
Join our mission to empower a more connected world and discover a career that's fast, innovative, and full of possibilities!

Skills Required