Job Description

Career Category Information Systems

Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission--to serve patients living with serious illnesses--drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Sr Associate IS Analyst
What you will do
Let's do this. Let's change the world. In this vital role you will be part of the Product Team responsible for completing the digital roadmap strategy, ongoing design, development, management, and optimization of Amgen Operation's Electronic Lab Notebook (ELN) and Instrument Data Acquisition Platform.
The ideal candidate will have an excellent grasp of the technology for Lab applications with a passion for fostering innovation and excellence in the biotechnology industry. Strong preference will be given to candidates with experience working in ELN Applications, Enterprise Application Integration, end-to-end data and process harmonization, as well as handling the seamless integration of Lab Instrument data to various enterprise business applications. This individual will also be engaging with key vendors and partners with collaborators orchestrating the implementation of solutions that enable next generation lab processes including simulations, machine learning and knowledge management.
The ideal candidate will have a solid understanding of the end-to-end software development lifecycle, technical product ownership, business analysis, Scaled Agile framework, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:

• Develop and Maintain solutions for Operations Enterprise Lab Information Management solutions, including Biovia's Holistic Lab ELN Platform.
• Support alignment of business processes with Holistic Lab ELN, Product Life Cycle Management (PLM), and Big Data technology capabilities by working with multi-functional representatives across Operations and sites.
• Develop and implement business process improvements to consistently enhance efficiency and effectiveness.
• Monitor, solve, and resolve issues related to case intake and case processing across multiple systems.
• Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues
• Ownership in the development of test plans, scenarios to ensure robust validation of system updates, patches and new features
• Perform regression & functional testing to verify the changes do not negatively impact existing system functionality
• Work with other Amgen infrastructure teams to stand up various infrastructure environments (DEV/TEST/PROD) in the cloud or on-prem

What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:

• Master's degree/Bachelor's degree with 5- 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience.

Functional Skills:
Must-Have Skills:

• Experience in user requirements and acceptance criteria in agile project management systems such as JIRA and identification and execution of scripts.
• Good communication skills and the ability to work with Product Managers and business collaborators to define scope and value for new developments
• Hands-on experience with the ITIL framework and methodologies like (Scrum).
• Knowledge of SDLC process, including requirements, design, testing, data analysis, change control
• Proven leadership skills with the ability to multitask and lead simultaneous software/hardware lifecycle projects
• Partner with vendors and other team members to troubleshoot problems, test new software versions, and secure long-term solutions for Platform roadmap

Good-to-Have Skills:

• Hands-on experience in HP ALM, JIRA, Confluence, document management systems (e.g., CDOCs) and Service Now.
• Experience in management of test plans, test protocols, defect management, and requirements traceability matrix
• Experience of Continuous Integration and Continuous Delivery methodology
• Ability to work independently, excellent problem solving and professional written communications skills.
• Strong customer focus with ability to work closely with business collaborators to advance their organizational goals
• Experience working in a globally distributed enterprise application platform within the Lab solution landscape - including ELN, inventory management, MES and scientific analysis tools
• Worked in a highly regulated pharmaceutical or technology organization, with the ability to ensure compliance with industry regulations and standard methodologies for GxP software validation.

Soft Skills:

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Ability to work effectively with global, virtual teams.
• Excellent analytical and troubleshooting skills.
• Ability to manage multiple priorities successfully.
• Strong presentation and public speaking skills.
• Strong verbal and written communication skills.
• High degree of initiative and self-motivation.

What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Skills Required