Job Description

We are seeking a skilled and detail-oriented

AR Caller

to join our

Revenue Cycle Management (RCM)

team. The ideal candidate will be responsible for handling

insurance follow-ups

,

denial management

, and

accounts receivable collections

to ensure timely and accurate reimbursement for healthcare services.

Key Responsibilities:

Make

outbound calls

to insurance companies to follow up on

unpaid or denied claims

. Identify the

root cause of denials

and take corrective action to resolve issues. Work on

aging reports

to reduce outstanding accounts receivable. Update the billing system with accurate notes and claim status. Ensure adherence to

HIPAA compliance

and maintain confidentiality of patient information. Coordinate with internal teams to

escalate unresolved claims

and drive resolution. Meet and exceed

daily/weekly productivity and quality targets

. Stay updated on

payer rules, policies, and regulations

to minimize future denials.

Required Skills & Qualifications:

Experience:

Minimum 6 months - 2 years of experience in

US Healthcare AR Calling

.

Education:

Graduate in any discipline (preferably commerce or healthcare). Good understanding of

US healthcare RCM process

, including CPT, ICD-10, and modifiers. Excellent

communication skills

(verbal and written) with a neutral accent. Strong

analytical and problem-solving skills

. Ability to work in a

fast-paced environment

and meet deadlines. Basic computer proficiency, including

MS Excel

and medical billing software.
Job Type: Full-time

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: In person