Sr Analyst. Marketing Activation Surveillance (l08)
Year Hyderabad, Telangana, India
Job Description
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: Role Summary/Purpose: The Customer Activation Surveillance Analyst will work closely with the Vice President of Marketing Productivity and is responsible reviewing and testing relevant job tasks performed by the Card Solutions and Statement Solutions teams for completeness and accuracy. Responsibilities include developing relevant testing scripts and procedures as well as quality metrics and reporting. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We\xe2\x80\x99re proud to offer you choice and flexibility. Essential Responsibilities:
- Review and understand relevant Job Aids and process documentation for both the Card Solutions and Statement Solutions teams.
- Develop testing scripts and procedures for job tasks performed by the Card Solutions and Statement Solutions teams.
- Perform tests of job tasks performed by the Card Solutions and Statement Solutions teams for completeness and accuracy.
- Develop quality reporting for testing results
- Perform any special projects as assigned.
- Bachelor\xe2\x80\x99s Degree with 0-2 years of experience, or in lieu of degree 2-4 years of experience
- Minimum 1-2 years of Marketing compliance, operations or productivity experience in a corporate environment
- Minimum 1-2 years demonstrated strength in analytical skills with heavy detail (finance, risk, operations) and process improvement.
- Proficiency in Microsoft office Suite applications, Word, Excel, PowerPoint and MS Project or similar project management applications.
- Shift Timings : 2:00 PM - 11:00 PM (IST)
- For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.
- Inform your Manager or HRM before applying for any role on Workday.
- Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (First Formal/Final Formal, PIP)
- Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
- Level 5+ employees can apply
- Minimum 1 to 2 years of Credit card or Banking experience
- Excellent team skills; flexibility to pivot with strategy, regulatory and market evolution; and proven ability to work cross functionally, as well as within own function
- Creativity and Resourceful: proven ability to problem solves and develops a range of solutions to close business gaps with available resources and information.
- Proven collaborative skill sets, experience developing plans and consistently meeting deadlines in a fast-paced environment
- LEAN Six Sigma skills, AGILE and quality/productivity knowledge
- Facilitation and problem solving experience
- Strong project management & communication skills
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Job Detail
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Job IdJD3036659
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear