Monitor daily Netbackup activity and reporting to proactively avoid issues
Troubleshoot and resolve missed and failed Netbackup backups
Interface with vendors for escalation of issues
processing of tapes for offsite storage
Update Netbackup policies and procedures
Good in excel for any manual reporting.
Experience on tape drives and libraries
experience in Data Domain with VERITAS Netbackup / Any other Enterprise Level Backup Application
Hands on experience on De-duplication, Replication & Storage Life Cycle Policies Concepts
Experience in Configuring and troubleshooting of Storage Life Cycle policies
knowledge on Capacity Planning
Hands-on experience in implementation of Boost, OST & VTL solution
knowledge of managing and administering of Data Domain system
System administration experience on Windows, HPUX or Sun Solaris, and knowledge on VMware would be an added value.
Knowledge on ITIL processes like Incident management, Problem Management and Change Management processes.
Certification on Data Domain/Netbackup technology is an added advantage.
Acclimatized & cognizant of the process to log case & work with Vendor Support
Provide operational support on a 24x7 rotation basis.
Additional
Skills:
Interpersonal sensitivity and customer responsiveness
Leadership skills
Excellent knowledge of the IT environment and its future trends
Ability to communicate complex technical contents plainly and simply
Strong consulting skills, flexibility, and resourcefulness
Exposure to Customers Globally
Good written and verbal communication skills
Certifications in relevant technologies
Service and Customer Orientated / Team player (TCE).
Strong ability to work under pressure / Flexible and self-motivated.
Scripting knowledge would be added benefit
Exposure to Project work is desirable
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