Job Description

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RESPONSIBILITIES

Participating in scoping project requirements and deliverables with client Guiding customers through project to best suit their needs Pinpointing project elements that are out of scope of established requirements Architecting interfaces, platform automation and data delivered by a team of consultants Lead and Coordinate with team of consultants to deliver a cohesive solution Creating documentation and reporting based on specific customer needs Managing quality of service throughout project and upon completion Communicating issues and risks to appropriate team members Multitasking on more than one project when necessary ServiceNow configuration like Configuring Application UI, Customizing workflow configuration etc..

KNOWLEDGE AND EXPERIENCE - REQUIRED

Experience 6+ years' experience of ServiceNow solution implementation Must have at least 3-4 Project on ITSM Service Implementations experience. Must have hands on experience on implementing ServiceNow Integration using the OOB Service Integration capability. Working knowledge of project methodologies including Agile Knowledge of LDAP, VPN, and SSL components Ability to clearly communicate to both technical and non-technical stakeholders Working knowledge of common ServiceNow applications and ecosystem Working knowledge of Web Services and other integrations Excellent testing and debugging skills Strong history of problem solving
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