Active Directory Engineer responsible for Active Directory L2 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24x7 rotational remote support from one of the Global Delivery Center based out of India.
Experience
At least 5-7 years of relevant industry experience in AD
Operational outsourcing experience
Global Customer remote management experience.
Skills
Team player: Ability and willingness to motivate and support others
Excellent customer handling and presentation skills.
Excellent spoken and written English proficiency
Excellent Analytical, troubleshooting and Documentation skills.
Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.
Willing to work on 24X7 rotational shifts
MCSE certification is preferable.
Technical Skills
Windows 2008/2012 Active Directory working knowledge
Perform AD server configuration according to installation check list
Deployment of MS security hotfixes
Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.
Managing schema updates
Management of Active Directory domain controller FSMO roles
Managing of Group policy objects (GPO)
Managing File Replication service (FRS)
Diagnose and resolve problems associated with the Directory Replication service
Configure and manage the AD DNS services
Managing TS license service on Active Directory domain controllers
Create or remove Trust relationships
Configure and manage the Directory Replication service
Good TO Know
AD Disaster recovery Knowledge
Ensure the overall security of the Active Directory domain.
Conducting root cause analysis
Perform Problem Management
Scripting knowledge /experience in VB Script, Powershell.
Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage
ADFS AAD Exposure
AZURE AD
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