Job Description

Job Family Descriptor Guide and monitor Data Analytics Quality Management Define and implement framework methodology and metrics for workforce analytics based on interaction with internal stakeholders Lead HR Shared Service operations with the objective of ensuring timely periodic closure of shared service activities as per process policy budget Identify quality and improvement initiatives across HR Responsible for streamlining and automating HR operations Provide support to a spectrum of HR functions which are largely transactional in nature such as employee data management payroll management onboarding and training centre benefits administration and information center management Conduct assessment benchmarking of HR processes and define quality framework Drive execution of benefits policies and adherence to regulatory requirements Administer employee insurance pension and savings plans and work with insurance brokers and plan carriers Broad outline of the Role May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Billing Collections Sales Support HR Operations Secretary Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus Education Graduate Experience 4 8 years

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