Job Description

We are seeking a proactive and experienced

Senior Accounts Executive

to manage and resolve credit notes, refunds, and disputed financial transactions. This role requires strong negotiation and communication skills, as you will often liaise directly with external vendors, suppliers, or clients to ensure timely recovery of funds. The ideal candidate will be assertive, analytical, and capable of holding third parties accountable in order to protect the company's financial interests.

Key Responsibilities

Handle and track all credit requests, refund claims, and financial disputes across departments. Liaise with vendors, service providers, and internal teams to resolve outstanding credits or refund issues. Investigate discrepancies in billing, overpayments, duplicate charges, or service failures. Proactively follow up with companies to enforce refund policies, secure repayments, or raise formal claims. Escalate unresolved issues to senior management or legal teams as necessary. Maintain accurate records of all communication, claims, credit notes, and refund processing. Ensure compliance with company policies, accounting standards, and audit requirements. Collaborate with the accounts payable and receivable teams to ensure clean financial reporting. Analyze recurring issues and suggest improvements in vendor or refund management processes.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or related field. 3-5 years of experience in accounts, finance, or a similar role with refund/credit handling responsibilities. Strong negotiation and communication skills (written and verbal). Proven experience in dealing with external vendors and resolving financial disputes. Knowledge of accounting software (e.g., SAP, Oracle, QuickBooks, or similar). Attention to detail and ability to manage multiple refund/credit cases simultaneously. Ability to work independently and handle high-pressure situations assertively.
Job Type: Full-time

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

Provident Fund
Work Location: In person