Job Description

We are looking for a highly motivated and experienced individual to

lead a team

of academic counselors. As the Team Lead for Academic Counseling, you will oversee a team that

provides guidance to students

in making informed decisions about their academic career paths.

Your role will involve managing team performance, ensuring high-quality counseling services, and providing leadership to improve student satisfaction and success.

Key Responsibilities

Team Leadership:

Lead and manage a team of academic counselors, providing guidance, support, and regular performance feedback. Ensure the team works cohesively to meet department goals and objectives.

Counseling and Support:

Act as a senior counselor to provide students with advice regarding course selection, degree planning, career pathways, and academic challenges. Offer in-depth counseling to students facing complex academic issues.

Training and Development:

Oversee the continuous training and professional development of team members. Foster a positive, supportive, and results-driven team environment.

Quality Assurance:

Monitor and evaluate the quality of academic counseling services delivered by the team. Ensure that services meet institutional standards, and identify areas for improvement.

Collaboration:

Work closely with other departments, including faculty, admissions, and student services, to ensure a seamless and holistic experience for students. Provide support for students' transition and adjustment to academic life.

Reporting and Analysis:

Maintain accurate records of counseling sessions, student progress, and team performance. Prepare reports and provide insights to senior management about counseling trends, team achievements, and areas for improvement.

Conflict Resolution:

Address and resolve any conflicts or concerns raised by students or team members in a professional and effective manner.

Policy and Procedure Adherence:

Ensure that all academic counseling practices comply with the institution's policies and procedures.

Interested candidates can reach out to 94983 25088

Job Types: Full-time, Permanent

Pay: ?12,135.51 - ?34,648.15 per month

Benefits:

Cell phone reimbursement Internet reimbursement Provident Fund
Schedule:

Day shift Fixed shift Morning shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Work Location: In person