Job Description

A VE is responsible for managing the operations and customer experience of the sports

facilities he or she is assigned to. Some highlights of the role include:

? To ensure all bookings, payments and addons are being managed on the App.

? Greeting, interacting with customers, answering to their queries and creating a

positive environment at the sports facility for the customers

? Being responsible for the infrastructure readiness of a sports facility and reporting to

the Venue Manager in a timely manner. He / she will be responsible to work with the

team for maintenance and upkeep of the facility.

? Ensuring hygiene is top class and all utilities (water, electricity, washroom, CCTV,

changing rooms, vending machines, playing area) are properly functioning.

? To develop an expertise in the tools that are used to manage operations - ensuring all

bookings are reported in the App, Connecteam and Slack.

? To ensure branding and signages are installed well and is enhancing the

ambience of the facility.

? To ensure equipment is readily available for the customers.

? Work with the managers directly to implement policies and follow them.

? Represent with high ownership, integrity and professionalism.

Qualifications & Requirements:

? Graduate in any field & Basic interest in sport.

? Functional understanding of technology.

? Conversant in Hindi. English is a bonus. (conversational knowledge of regional languages

as per location is also a plus).

? Very high in integrity, punctuality and great at customer service.

? Past experience in the event management and hospitality industry, including

hotels, retail, QSRs, facility management is preferred.

Benefits:

? Competent Salary with great working environment

? ESI, PF and other statutory benefits for all employees

? Incentivesfor overtime & extra days worked

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person