Call assigned Insurance Companies for general discussions to ensure smooth communication and collaboration.
Timely Case Closures:
Assign NNR (Number Not Reachable) cases to callers for timely closure.
Ensure that 'To Be Contacted' cases are closed within 2 hours of registration.
Ensure that all 'Re-call' cases, including those involving language barriers, are attended promptly.
QC Fail Closure:
Proactively check and ensure that all 'QC Fail' cases are closed on the same day.
Optimum Utilization of Doctors:
Ensure optimum utilization of assigned doctors and monitor their target achievements.
Guidance for IC Companies:
Guide Insurance Companies and their employees or agents on the HI escalation matrix, tele-video internal processes, and insurance portal usage.
Data Sharing:
Ensure daily & correct MIS is shared with insurance companies
Salary: 15k to 20k
Qualification: Graduation mandatory
Address:406-412, Neelkanth Corporate IT Park, 4th Floor, Kirol Road/ Village,