Proven experience in a DevOps, SRE, or Technical Operations role.
Demonstrated ability to meticulously follow technical runbooks and documented procedures.
Hands-on experience with cloud platforms (AWS or GCP).
Experience with orchestration tools, preferably Puppet.
Proficiency in a scripting language, preferably Python.
Strong troubleshooting and debugging skills.
Support Model : 24/7 coverage , Good English verbal and written proficiency
Experience:
3-6 years in Splunk administration, engineering, or support
Splunk Search, Dashboards, ITSI (optional), troubleshooting, and maintaining systems
ServiceNow workflows
Familiar with working in a compliance-driven engagement model
Preferred Certifications:
Splunk Core Certified Admin / Power User
ITIL Foundation (for change process understanding)
Puppet/Ansible certification (Desirable
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