Job Description

RESPONSIBILITIES

Strategy

• Plan and lead Analysis & Design Fit \xe2\x80\x93Gap Workshops. This will include challenging Business Users on their assumptions of how they will successfully execute their plans and meet business and regulatory requirements

Business

• Collaborate with the HR Community to elicit Business Requirements using a variety of techniques. The preferred methodology may include - interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task analysis and workflow analysis.
• Work directly with HR Stakeholders to understand HR processes and strategies and determine when to leverage HR Technology and where alternate solutions may be preferable.

Processes

• Produce the required documentation using organizational standard templates to support the Business Analysis Phase. This will include, but will not be limited to; Feasibility Study, Fit-Gap Outcomes and Traceability Matrix etc

People & Talent

• Contribute to project planning and management of milestones
• Assist the Project Manager in ensuring that project dependencies and inter-dependencies across the entire Programme of HR Projects are understood. This will involve anticipating and planning for how Project Team decisions will impact solution delivery across the entire Programme of HR Projects
• Ensure that the Project Manager is aware of all potential Issues & Risks and provide options for managing risk
• Influences the Project Team to create and maintain alignment around the Project Objectives, Benefits, Scope and Key Challenges which may affect delivery of the Project according to specified timelines

Risk Management

• Contribute to project planning and management of milestones
• Assist the Project Manager in ensuring that project dependencies and inter-dependencies across the entire Programme of HR Projects are understood. This will involve anticipating and planning for how Project Team decisions will impact solution delivery across the entire Programme of HR Projects
• Ensure that the Project Manager is aware of all potential Issues & Risks and provide options for managing risk

Governance

• Influences the Project Team to create and maintain alignment around the Project Objectives, Benefits, Scope and Key Challenges which may affect delivery of the Project according to specified timelines.
• Follow and support organization specific Governance related processes to keep the project in compliant status.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function [team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• HR business process team, COE members, Product Owners, Scrum team \xe2\x80\x93 Developers, Testing teams, Production support team, Business solution teams, Technology project and program managers

Other Responsibilities

• Work directly with HR Stakeholders to understand HR processes and strategies and determine when to leverage HR Technology and where alternate solutions may be preferable.
• Produce the required documentation using organizational standard templates to support the Business Analysis Phase. This will include, but will not be limited to; Feasibility Study, Fit-Gap Outcomes and Traceability Matrix etc.

Functional Design

• Lead the HR Technology Design Phase with stakeholders
• Use the outcomes of the Analysis Phase to design solution(s) in existing core HR technology platform (Success Factor, PeopleSoft HCM, Taleo) which meet user requirements, satisfies regulatory objectives, utilizes vanilla technology wherever possible and achieves cost / benefit expectations within the design principles defined by the Project.
• Produce detailed Functional Solution Design documents and partner with the relevant Project Stakeholders to achieve sign-off.
• Support the Technical developers throughout the Technical Design phase.
• Partner with the Process Team to design effective and efficient HR Business & System Processes

Testing

• Perform unit testing for all HR Core Stories.
• Work with the Testing Team to ensure accurate and valid Functional System Test Plans & Execution
• Contribute to User Acceptance Testing as required
• Collaborate with the Testing and Technical Team to confirm other the strategy and plan for other testing phases such as Integration, Performance and / or Regression testing
• Support test manager in investigation and resolution of defects

Deployment

• Supporting Go-Live and Cutover tasks.
• Involvement in out of hours User Validation testing at go-live
• Providing operational support following Go-Live and ensuring transition to service in a business-as-usual environment.

QUALIFICATIONS

Minimum / Preferred education Qualification Required:

• University Degree Qualification
• Required Experience:
• Experience in integrating HR systems to vendor systems hosted in Cloud is required with an understanding of configuration best practice and product capability.
• Additional minimum 8 years\xe2\x80\x99 experience in designing and deploying HCM process and technology solutions across a wide-range of HR Modules. For example, Workforce Administration, Talent Management, Employee Self-Service, Manager Self-Service etc.
• Practical low-level experience of working in projects run as Agile, with an understanding of the different roles a Business Analyst would be involved in.
• Experience of the analysis and testing cycle with reference to the nuances of testing Agile deployments and Cloud services
• Prior experience within an operational HR environment involving positive client-facing partnership with business stakeholders, offshore teams and peers within the Project Team is essential.
• Ideally the candidate will having experience in HR applications will be considered.
• The candidate must demonstrate hands on experience of implementing data interface solutions between HR systems and downstream systems, including understanding of validation and transformation rules, testing requirements and adherence to industry best practice standards.
• The candidate must be able to liaise with internal technology teams at a low level of detail as and when required
• Experience with designing workflow and approvals would be highly regarded.
• Experience working with HR Technology projects with a Regulatory focus across multiple countries would be well regarded.
• Prior experience of standardizing complex, varied HR processes into elegant global solutions is an advantage

Required Skills / Knowledge / Behavior:

• Strong HR Operational and Process Improvement skills aligned to strong functional HR Technology skills.
• Ability to critically evaluate vendor offerings from a business process and technology perspective and make objective recommendations
• The proven ability to work under pressure across multiple global projects with complex requirements and challenges.
• The candidate must have strong verbal and written communication skills with the ability to communicate effectively at all levels in the organization with both onshore and offshore teams. This will require a clear and concise communication style.
• Requires minimal direction in handling challenging or complex situations but understands when to escalate to Project Manager to ensure issues and risks are managed effectively.
• Can work independently to strict timeframes
• Ability to adapt to the standard project methodology of the organization as required.
• Comfortable reviewing and transforming large volumes of data with accuracy and within time constraints.
• Proficiency in PowerPoint, and Excel.
• Strong HR Operational and Process Improvement skills required
• Strong data analysis skills

Top 3 must have skills

• Good Communication, Facilitation and Elicitation Skills
• Analytical, Problem-Solving, Critical Thinking Skills.
• Documentation and Specification Skills supported by high quality Visual Modeling

Nice to have

• Certification in Agile/Scrum Methodologies

ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS

• Technical Competency Name:
• HR cloud technology
• Agile methodology
• Requirements Elicitation
• Requirement management
• Devops
• Jira/Confluence

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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