Job Description

Job Summary

Join our dynamic team as a Policy Servicing Specialist where you will leverage your expertise in MS Excel to enhance our operational efficiency. With a focus on Property & Casualty Insurance you will play a crucial role in ensuring accurate policy management. This hybrid role offers the flexibility of night shifts allowing you to balance work and personal commitments effectively.

Responsibilities

Manage and update policy records using advanced MS Excel techniques to ensure data accuracy and integrity. Collaborate with cross-functional teams to streamline policy servicing processes and improve overall efficiency. Analyze policy data to identify trends and provide actionable insights for process improvements. Ensure compliance with industry regulations and company policies in all policy servicing activities. Provide exceptional customer service by addressing policy-related inquiries and resolving issues promptly. Develop and maintain comprehensive documentation of policy servicing procedures for future reference. Assist in the preparation of reports and presentations for management review using MS Excel. Monitor policy changes and updates to ensure timely and accurate implementation. Support the team in achieving key performance indicators and service level agreements. Participate in training sessions to stay updated on industry trends and best practices. Contribute to the development of innovative solutions to enhance policy servicing operations. Utilize domain knowledge in Property & Casualty Insurance to provide valuable insights and recommendations. Foster a collaborative work environment by sharing knowledge and expertise with team members.

Qualifications

Demonstrate proficiency in MS Excel with the ability to perform complex data analysis and reporting. Possess a solid understanding of Property & Casualty Insurance principles and practices. Exhibit strong analytical and problem-solving skills to address policy servicing challenges. Display excellent communication skills to interact effectively with stakeholders. Show adaptability to work in a hybrid model with night shifts. Have a keen attention to detail to ensure accuracy in policy management.

Certifications Required

* Microsoft Office Specialist: Excel Certification