Job Description

Job Summary

We are seeking a skilled SPE-Claims HC professional with 3 to 5 years of experience in the Life and Annuity domain. The ideal candidate will possess strong technical expertise in Life and Annuity Domain Knowledge with a preference for those with experience in Life and Annuities Insurance. This role requires working from the office during night shifts with no travel required.

Responsibilities

Analyze and process claims efficiently to ensure timely resolution and customer satisfaction. Collaborate with team members to identify and implement process improvements in claims handling. Utilize Life and Annuity Domain Knowledge to accurately assess and manage claims. Communicate effectively with stakeholders to provide updates and gather necessary information. Ensure compliance with company policies and industry regulations in all claims activities. Maintain accurate records and documentation for all claims processed. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Contribute to team meetings and discussions to share insights and best practices. Monitor claim trends and provide feedback to management for strategic planning. Assist in training and mentoring junior team members to enhance their skills. Participate in quality assurance activities to ensure high standards in claims processing. Support the development and implementation of new claims management systems. Adapt to changes in processes and technology to improve efficiency and effectiveness.

Qualifications

Possess strong technical expertise in Life and Annuity Domain Knowledge. Demonstrate experience in Life and Annuities Insurance is preferred. Exhibit excellent analytical and problem-solving skills. Show proficiency in claims management software and tools. Display strong communication and interpersonal skills. Maintain attention to detail and accuracy in all tasks. Demonstrate ability to work independently and as part of a team.

Certifications Required

Certified Life and Annuity Professional (CLAP) or equivalent certification preferred.