to join our team. The ideal candidate will have strong communication skills and prior training experience in the BPO industry. You will play a key role in developing, facilitating, and enhancing voice and accent training programs.
Qualifications:
College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business Management)
Preferred certifications: Train the Trainer, TEFL, or IELTS
Minimum 2 years of BPO experience
At least 1 year as a V&A or Pre-process Trainer in a BPO setting
Excellent English proficiency (CEFR Level: C1 or High B2)
Key Skills Required:
Communication:
Strong spoken and written English, business and technical writing
Training:
Class facilitation, training delivery, needs analysis, and instructional design
Technical:
Proficiency in MS Office (Excel, Word, PowerPoint), virtual training platforms (WebEx, MS Teams), and familiarity with tools like Articulate 360 or Adobe Photoshop
Project Management:
Preferred certifications like PMP, LEAN, or Six Sigma (Green Belt)
Analytical:
Strong problem-solving, documentation, and administrative skills
Coaching:
Experience in coaching and performance management of trainers
Preferred Traits:
Innovative thinker
Critical and analytical mindset
Strong documentation and reporting capabilities
How to Apply:
Submit your resume via Whatsapp @9087726632 or email us at vinodhini.starsecutech@gmail.com.
Job Types: Full-time, Permanent
Pay: ₹800,000.00 - ₹900,000.00 per year
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Evening shift
Fixed shift
Monday to Friday
Night shift
UK shift
US shift
Supplemental Pay:
Joining bonus
Performance bonus
Education:
Diploma (Required)
Experience:
International BPO Trainer: 1 year (Required)
Location:
Bangalore, Karnataka (Required)
Work Location: In person