Job Description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title Specialist, Technical Professional Services
Job Posting Tittle:
What does a successful Setup and Config Specialist do at Fiserv?
The Setup and Config specialist is responsible to Analyse current system setup (Account Processing), configure, and verify it on new system based on discussions with clients in close collaboration with the team. This is a full-time position with career growth opportunities and a competitive benefits package. If you want to in financial institutions and businesses worldwide solve complex business challenges every day, this is the right opportunity for you.
What you will do

• Must take complete ownership of setup/configuration for the assigned conversion/implementation.
• Manages multiple clients and adhere to project timelines.
• Monitors project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.
• Assists management with the planning and design of improvements to business processes.
• Utilizes system and data to resolve business issues in the most effective manner.
• Analyse and identifies root cause; providing input to solutions that lead to success of the project.
• Communicate progress and any potential problems to Project Manager for awareness and/or resolution.
• Maintain the tools used to ensure the efficiency and effectiveness of the conversion process (system studies, timelines, and questionnaires).
• Work in late night shift (up to 11 PM IST) to provide overlap with US working hours.
• Provide post implementation support for 2 weeks. (US shift - timing will depend on time zone of client)

What you will need to have

• B.Tech/MCA/MSC (IT/CS)/BCA/BBA
• 5 to 7 years of experience in IT Industry.
• Excellent knowledge of Account Processing applications (US)
• Good understanding of Excel
• Should have good understanding of activities performed in conversion/implementation of core Banking application.
• Knowledge of Banking domain.
• Experienced problem solving and data analysis skills.
• Excellent verbal and written communication and interpersonal skills

What would be great to have

• Experience supporting Banking Core Conversions.
• Experience on Account Processing core is a plus.
• Exposure to Banking and Financial Services industry with a good understanding of Banking Products, Services & Procedures.
• Understanding of Mainframe.
• Strong analytical skills, good verbal and written communication skills and the ability to interact professionally with a diverse group. .

Who We Are:
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
We are a part of Fiserv's Technology group. We deliver revenue generating and revenue protection projects for business units that provide best in class financial services products to banks, credit unions, and customers.
We welcome and encourage diversity in our workforce. We are an Equal Opportunity Employer. All the qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, or disability.
Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.