Job Description

Responsibilities As member of the Product Support team, you will be: . Should be willing to support / enhance legacy products and provide suggestions / Solution for modernizing them . Troubleshooting the issues reported and communicate to the custo

Responsibilities As member of the Product Support team, you will be: . Should be willing to support / enhance legacy products and provide suggestions / Solution for modernizing them . Troubleshooting the issues reported and communicate to the customer with issue fix or explanation on the resolution. . Analyzing and fixing the issues, unit testing, integration testing and deployment to customer environments. . Successful track record of analytical thinking and problem solving . Handle multiple projects effectively while continuing to deliver exceptional quality . Open to new ideas and like to think outside of the box. . Driven to see your team succeed without focusing on getting credit. . Work alongside of your teammates - not against them. . Quickly implement suggestions from the client base to ensure that we are delivering what clients really want and not just what we think they want. . Experience in working on large applications, all SDLC processes . Develop new applications to support our business. Maintain existing through support, small enhancements, and disaster recovery planning/execution . Flexible to adapt work schedule matching US working hours for better collaboration. Must Haves: . .NET C#/VB.NET . ASP.NET . Web services/REST services . VB 6.0 . MSSQL, Other databases . Enterprise software experience Basic Qualifications for Consideration: . 9 to 12 years of application development experience using .Net technologies/VB 6.0 . Familiar with SDLC and build processes, Coding standards and Time/Defect tracking tool. . Working knowledge of object oriented code with a web programming language (ASP.NET,ASP.NET MVC). . Hands-on experience with multi-tier/layer distributed applications . Hands-on experience implementing and consuming WCF and/or Web services . Should be familiar with Session State Management, Caching, Http handlers and Modules, Page life cycle, Error handling etc. . Good understanding of concepts such as authentication, authorization, Single Sign-on, Roles and Permissions etc. . Working knowledge of VB 6.0 . Good knowledge of Unit testing (component testing, boundary conditions, interfaces, positive and negative scenarios etc.) . Hands-on experience with general UI skills such as HTML5, HTML, JavaScript , JQuery, Bootstrap, CSS, XML etc. . Hands-on experience with GIT. . Working knowledge of at least one source control system (good to have TFS, VSTS) . Good knowledge of RDBMS design concepts and coding practices . Working experience on SQL Server 2008 . Working experience of SQL Server (TSQL, SPs, functions, triggers, joins etc.) Tech Lead: . Proactively raise awareness to senior project team members the potential impacts of any code refactoring and make effective recommendations for QA test coverage . Assigning resources and delegating tasks to meet project deliverables. . Provide technical guidance and mentor team members . Excellent written and verbal communication, team building, and relationship building skills . Ability to manage and complete multiple technical deliverables on aggressive schedules . Support all existing business systems applications. . Ability to learn new technology and apply knowledge to solve technical and business problems . Ability to work independently with minimal supervision and as a part of a project team . Knowledge about Banking domain and PCI/PII compliance. Job Related Experience: . Understanding of design principles . Demonstrated success building and testing software applications . Ability to quickly learn existing product and programming patterns . Experience communicating with customers and implementing customer needs while enhancing the current functionality Functional Area Skills/Knowledge: . Good to have US core banking knowledtge . Experience with Agile Methodology (Scrum) and associated tools such as JIRA/Confluence & VSTS . Disciplined approach to development including quality, testing, and documentation . Influence, challenge, and defend technology decisions, not just execute static requirements Individual Skills: . Great communication, collaboration, teaming, self-management, and organization skills . Analytical skills in problem solving and troubleshooting . Excellent interpersonal skills with the ability to quickly develop working relationships . Personally motivated to excel in assignments, continuously self-educate, and mentor other team members . Assertive, with the confidence to voice issues/roadblocks and provide insights across the team . Brings a high-energy, positive, and passionate outlook to the role with a sense of ownership