Job Description

Our Exciting Opportunity:

We are now looking for a Technical Authority Expert to be responsible for technology leadership, expertise & support extending through the full cycle of Create, Sustain & Evolve for its respective domain

You will:

Develop & maintain solutions based on automation use case candidates.
Investigate the possible source of problems for the automation components
Improve and drive recovery processes
Provide domain expertise to domain support and automated operations team
Provide domain expertise to automation and analytics team to support analytics and automation use cases
Develop, maintain & improve automated Service Delivery methodologies.
Perform trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
Guarantee that Ericsson delivers a technical solution in accordance to the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the service

To be successful in the role you must have:

Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
Good understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services
KPI formulae, KPI degradation and KPI troubleshooting
Analytical and synthesis capabilities
Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment's
Good Understanding of Machine Learning, Artificial Intelligence & Cloud technologies
Good understanding and working knowledge of Scripting
Detailed knowledge of Services and customer segmentation
Core and access network performance / configuration parameters and their interpretation and usage.
Experience in Automation as is a strategic necessity, take ownership to deliver services that our customers value and will promote

Additional Requirements: (Recruiter to Supply or Delete Category)

Whats in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you can be the one who makes it possible.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.