Job Description

About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get to Know our Team:
The India Regional Management Office team sits within the Global Supply department at Agoda. We work closely with the sales department of India to drive operational excellence, improve internal processes, and support data-driven decision-making.
This role will specifically serve the Indian market from a strategy and innovation perspective.
The Opportunity:
We're looking for a Specialist - Operations to join our Regional Management team in India. This role is ideal for someone who enjoys working with data, has strong attention to detail, and wants to build a career in a fast-paced, international e-commerce environment. You'll support the team in streamlining workflows, executing core operational tasks, and providing reporting and analysis to help teams across India achieve their commercial goals.
In this Role, you'll get to:

• Support day-to-day operational processes across the India supply team
• Work with internal systems to ensure partner data accuracy and execution of commercial levers
• Track key performance metrics and prepare basic reports for internal stakeholders
• Collaborate with Business Development teams to ensure timely and accurate execution of initiatives
• Identify and troubleshoot issues in internal tools or processes
• Assist with onboarding and enablement of new hotel partners
• Document processes, create guides, and suggest improvements to team workflows
• Work in a data-driven environment
• Use out-of-the-box thinking to develop and implement solutions to unique challenges
• Work cross-functionally in a dynamic, fast-paced, and challenging environment

What you'll Need to Succeed:

• Bachelor's degree in Business, Hospitality, Economics, Engineering, or a related field
• Strong analytical and problem-solving mindset
• Comfortable working in a fast-paced, dynamic environment
• Ability to work under pressure in a fast-paced and rapidly changing environment
• Good written and verbal communication skills
• Ability to prioritize tasks, manage time effectively, and work independently
• Proficiency in Excel (knowledge of SQL or data tools is a plus)

#BA #Business Excellence #Operations Specialist #hiring #India
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our .
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills Required