Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are looking for a dynamic, detail-oriented, and highly skilled Specialist Professional Services Engineer to join our team. In this role, you will partner closely with global financial institutions to deliver, configure, and customize NICE Actimize Financial Crime Prevention solutions.
You thrive in customer-facing environments, enjoy solving complex implementation challenges, and bring strong technical expertise across databases, product configuration, and deployment.
If you are someone who enjoys understanding customer business requirements, translating them into scalable solutions, and continuously learning cutting-edge financial crime prevention technologies-then this role is for you!
How will you make an impact?
You will collaborate with experienced Architects, Business Analysts, R&D, and global customer teams to design and implement intelligent and innovative financial crime prevention solutions.
As part of this role, you will:

• Lead end-to-end implementation projects, including planning, configuration, testing, and go-live.
• Develop, configure, and customize NICE Actimize product features.
• Understand customer business requirements and translate them into technical specifications.
• Work on AML, Payment Fraud, and Trading Compliance product implementations.
• Troubleshoot and resolve product, data, and deployment issues.
• Plan and perform unit, functional, and integration testing.
• Support customer teams with product functionality, training, and issue resolution.
• Collaborate with cross-functional teams for seamless project delivery.
• Apply enterprise software standards, best practices, and secure coding principles.
• Occasionally work with customers on-site or across time zones.
• Operate efficiently within a global, matrix-driven environment.
• Handle product deployments with high attention to detail and ownership.

Have you got what it takes?
Experience: 7-10 years

• Strong background in Banking & Financial Services domain.
• Hands-on experience in product implementation or professional services.
• Expertise in PostgreSQL/SQL and handling large datasets.
• Experience working in complex database environments (Oracle / MS SQL).
• Exposure to Unix commands, OOP concepts, and high-scalability coding principles.
• Ability to work independently and complete complex tasks with minimal supervision.
• Strong analytical, communication, and problem-solving skills.
• Familiarity with both waterfall and agile methodologies.
• Experience working in global delivery & multi-stakeholder environments.
• Excellent task planning, prioritization, and attention to detail.
• Ability to collaborate with R&D, PS Groups, and Customer Support.

Additional (Good to Have):

• Actimize development or implementation experience.
• Exposure to Kubernetes, Docker, CI/CD pipelines, and DevOps tools.
• Understanding of cloud platforms (AWS).

What's in it for you?
Join a global industry leader in the Financial Crime & Compliance domain, where you work with cutting-edge technology that protects financial institutions worldwide. You will gain exposure to:

• Core financial crime regulations and compliance frameworks
• Complex enterprise product implementations
• High-impact customer-facing engineering roles
• Opportunities to grow across roles, domains, and technologies

If you are ambitious, passionate, and excited to challenge your limits, you'll thrive here.
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 9501
Reporting into: Tech Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Skills Required