Specialist Trainer - Process Training (International Voice)
Location:
Bangalore
Work Hours:
9 hours/day, 5 days a week
Shift:
Rotational
Experience Required:
4+ years total, with experience as a Process Trainer in International Voice process
Education:
Bachelor's Degree (mandatory)
Job Summary:
We are looking for an experienced
Specialist Trainer
with a background in international voice process training. You will be responsible for delivering classroom and virtual training, developing training modules, and ensuring employees meet performance expectations.
Key Responsibilities:
Deliver process training for new hires and existing employees
Design, schedule, and conduct training programs and assessments
Collaborate with stakeholders to identify training needs
Prepare training materials including presentations and SOPs
Conduct pre-and post-training evaluations to measure effectiveness
Required Skills:
Strong coaching, facilitation, and content development skills
Expertise in TNA/TNI
Excellent communication and presentation skills
Proficiency in MS Office (Excel, Word, PowerPoint)
Strong knowledge of US culture and soft skills training
Ability to manage multiple training batches independently
Why Join Us:
Growth and development through continuous learning
Open and collaborative work culture
Recognition and celebration of achievements
Vibrant, diverse, and inclusive workplace
Active involvement in CSR initiatives
To Apply:
Submit your resume via
Whatsapp @9087726632 or vinodhini.starsecutech@gmail.com
for more information.
Job Types: Full-time, Permanent
Pay: ₹600,000.00 - ?677,000.00 per year
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Evening shift
Monday to Friday
Night shift
Rotational shift
UK shift
US shift
Supplemental Pay: