Job Description

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World's Best Workplaces by Fortune Magazine!


We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

What will you do:

Basic knowledge and understanding of complaint handling process as required by regulatory agencies. Provide updates within Trackwise on status of product field action executions and event detail information. Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams. May support international and domestic complaint entry. Work with internal supporting teams on quality of data coming into post market May monitor, create, and assign regulatory communications to quality specialists for resolution.

What you will need:

Basic Qualifications:

Minimum 2 to 5 years relevant experience required Basic knowledge and understanding of complaint handling and product field action process as required by regulatory agencies Basic knowledge on Trackwise Basic understanding of how to comply with constantly changing regulatory procedures preferred

Preferred Qualifications:

Must possess strong interpersonal skills including written and oral communication. Must be able to bring tasks through to completion with minimal supervision. Must have the ability to prioritize work and keep detailed and confidential records.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.