Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

NICE is currently seeking an experienced Performance Engineer to join our dynamic and growing R&D team located in Pune.
Responsibilities:
Strategic:

• Bringing in and implementing mature methodologies, non-functional processes and practices utilizing industry standards to harden the product Performance Scalability, and Reliability.
• Defining product performance models, tiers and respective KPIs.
• Coaching and influencing the larger Engineering team on Design for Performance topics and implementing corrective actions from the lessons learned.
• Distilling large amounts of raw test result data into clear and concise views for internal and external (customer) presentations as needed.
• Calibrating priorities with the leadership to establish and communicate team's roadmap.
• Planning and performing software performance testing and monitoring of various systems and software features

Tactical:

• Design & implementation of performance test scenarios & cases, according to design document and non-functional requirements.
• Performance testing of Business Solution Modules in large scale Server-Client environment of financial domain areas
• Performing lab testing using Load simulation tools based on defined models the produce Performance reports, in scheduled timeline, achieving clear testing results
• Analyzing performance results, documenting coding issues to be fixed in severity scale.
• Working with the R&D & product management team to identify issues and improvement opportunities and to drive improvements into the product.
• Collaborating with customer facing organizations including Sales, Services and Support.
• Participating in direct customer engagements, consulting on performance, engineering, and implementations (hardware build-out, provisioning, and system tuning).
• Coaching and assisting the performance team with learning performance tools, scripting, and troubleshooting.
• Enabling performance team members to work as one cohesive engineering team where the combined effort brings increased overall value.
• Interface with the various R&D Groups, Customer Support and professional services.

Qualifications

• 5+ years of proven experience in performance testing with at least 3-6 years experience in performance engineering.
• Experience in test planning - Familiar with testing methodologies and processes.
• Hands-on experience with standard load testing tools, such as LoadRunner, Gatling or others.
• Hands on experience developing performance and automation testing strategies and approaches for large systems.
• Development experience in one of the languages - Java, Python or anything similar.
• Working experience with any of the standard databases (Oracle/MySQL/MS-SQL).
• Hands-on experience any APM tools like New Relic and Dynatrace.
• Knack for automating the mundane, repetitive processes of day-to-day work using any platform or framework.
• At least basic knowledge of one or more cloud providers and their services (AWS, GCP, Azure)
• Basic level of understanding of Shell scripting, AWS CLI.
• PaaS/SaaS performance testing and engineering experience is a plus.
• Experience in JVM tuning, Heapdump analysis, Threaddump analysis is a big plus.
• BE./B.Tech in Computer Science or equivalent

What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Reporting into: Technical Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.