Job Description

Grow your career with a growing organization
Whether theyre helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, thats hard to beat. And from a personal satisfaction perspective, youll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
In Empower, Specialist external trustee is responsible for cash reconciling with internal tool, SAP, and trustee records. Prepare and reconcile the external trustee clearing account daily, download reports from trustee websites, Research any variances using EASY, SAP, and Trustee records. Provide guidance and communication to various teams, research, or open SR tickets, etc. to resolve the variance. Prepare and complete trust records to the record keeping system.
Primary responsibilities also include:
Under direct supervision, ensures the timely reconciliation of Mutual Fund share positions including dividends.
Documents discrepancies, researches and forwards to the appropriate entity/area for resolution within contractual and departmental requirements
Completes daily reconciliation of share variances for assigned Groups, detailing outstanding reconciling items.
Run access queries to review record keeping data for reconciliation
Pull reports from trustee websites and compile the data in designated reconciliation template
Loan Fund Reconciliation to report to the trustees
Pull and distribute the self-directed market values for the external trustee plans
Researches share discrepancies, work with internal partners for solution of variance
Discrepancies will be discovered through reconciliations of system balances to information received from the fund houses or on the recordkeeping system.
Take regular follow up with internal partner for variance resolution
Distribute reconciliations to the Financial Control gain/loss group for review or funding of the account as needed
Reconcile the plan summary from the record keeping system to the trust account reporting at the trustee.
Communicate any discrepancies to be updated by the trustee
Research and resolve open items in the suspense accounts related to employer stock
Complete accounting entries as needed to clear open items
Reconcile steps as documented within standard operating procedures
Complete all daily, monthly, and ad-hoc tasks and reporting accurately
Escalate all issues promptly and effectively to SME/ Lead/ Supervisor.
Qualifications and Experience
Bachelors Degree in Finance and Accounting is a must
Excellent problem solving, analytical and verbal/written communication skills
1 - 3 year experience in financial operations (Reconciliations)
Basic understanding of accounting & financial markets
Intermediate Excel and basic knowledge of Access preferred
Experience with EASY, SAP a plus
Basic understanding of retirement industry is added advantage
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.