Job Description

People eXperience At Innovaccer
We are passionate about people; we foster professional growth and make a positive impact on individuals' lives. The Px team is the cornerstone of our organization, and we strive to create a vibrant and inclusive workplace. Our mission is to empower, inspire, and unite every team member towards a shared goal. Join us today and play a crucial role in shaping an exceptional workplace.
About the Role
We are seeking a skilled and experienced Instructional Designer who can create high-impact e-learning content, lead tool adoption and LMS strategy, and drive e-learning initiatives end-to-end. In this role you will partner with business stakeholders, subject-matter experts (SMEs), and learning partners to design, develop, implement and evaluate learning content that fuel growth. You will also contribute to the selection, onboarding, and optimization of our learning experience platform(s) and LMS, including working on Docebo.
A Day in the Life

• Analyse learning needs and knowledge gaps in collaboration with stakeholders across growth, sales enablement, product, customer success and other teams. Create learning paths, eLearning modules, assessments and micro-learning content.
• Design and develop engaging e-learning modules, job aids, facilitator guides, assessments/quizzes, walkthroughs and interactive content using authoring tools.
• Use and manage LMS/learning platforms (experience with Docebo and/or other LMS) to deploy, track and update courses, learning paths and learner analytics.
• Hands on experience of automation enrolments based on groups, branches. Expertise in multi/extended domain management.
• Play a key role in onboarding, configuring or optimizing a learning experience platform (LXP) or LMS ecosystem: vendor evaluation, technical setup, integrations, user experience, adoption strategy.
• Lead end-to-end content development lifecycle: storyboarding, visual design collaboration, development, quality assurance/testing, deployment and evaluation.
• Apply instructional design theories and adult learning principles (e.g., ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick's levels) to ensure learning outcomes and learner engagement.
• Leverage data and feedback--e.g., course completion, quiz scores, learner feedback--to continuously improve learning solutions and demonstrate impact.
• If applicable, lead or mentor a small team of instructional designers or freelancers / contractors; manage project timelines, allocate tasks and ensure quality deliverables.
• Collaborate cross-functionally (Growth Enablement, Product, HR, Technology) with strong stakeholder management, communication and facilitation skills.
• Advocate for inclusive design, accessibility (e.g., universal design for learning, WCAG principles) and usability in all learning content.
• Stay current with emerging learning technologies, authoring tools, e-learning trends and best practices

Requirements

• Bachelor's (or higher) degree in Instructional Design, Learning & Development, Educational Technology, or a related field.
• 5 to 7+ years of experience (or more) in instructional design, e-learning development and/or corporate training environments.
• Strong hands-on experience with instructional design software/authoring tools (e.g., iSpring, Articulate Storyline/Rise, Adobe Captivate, Camtasia, Google presentations/PowerPoint, Excel/G-sheets etc.).
• Proven experience working with LMS platforms--ideally Docebo--and managing course deployment, tracking, reporting and platform configurations.
• Experience in onboarding or managing a learning experience platform (LXP) or similar, or strong knowledge of how to set up, integrate and scale such platforms.
• Good understanding and application of learning theories, adult learning principles, instructional design models (ADDIE/SAM etc.).
• Experience creating engaging e-learning content as well as designing blended/virtual learning experiences.
• Excellent written and verbal communication skills; adept at writing clear, concise storyboards, scripts and instructional content.

Benefits
Here's What We Offer

• Generous Leaves: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition.
• Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most.
• Care Program: Whether it's a celebration or a time of need, we've got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need.
• Financial Assistance: Life happens, and when it does, we're here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.
About Innovaccer
Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit .
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Skills Required