Job Description

:
The Atlassian Migration Specialist is responsible for planning, executing, and validating migrations across the Atlassian ecosystem (primarily Jira and Confluence). This includes migrations from Server/Data Center to Cloud, Cloud-to-Cloud consolidations, app/data migrations, and platform standardization. The specialist ensures data integrity, minimal downtime, strong stakeholder communication, and alignment with Atlassian best practices.
Key Responsibilities 1. Migration Planning & Assessment o Conduct detailed assessments of existing Atlassian environments (Jira, Confluence, Bitbucket, etc.). o Analyze plugins/apps, workflows, custom fields, integrations, and data volumes to determine migration scope and complexity. o Create comprehensive migration plans, timelines, and risk assessments. o Map requirements to Atlassian Cloud/Data Center capabilities and limitations. 2. Migration Execution o Perform end-to-end migrations: o Jira Server/Data Center ? Cloud o Confluence Server/Data Center ? Cloud o Cloud-to-Cloud tenant consolidations o App and marketplace data migrations o Utilize tools such as Cloud Migration Assistant, Configuration Manager, Project Configurator, JCMA/CCMA, APIs, and custom scripts. o Execute test migrations, validate data, and troubleshoot discrepancies. o Carry out production cutovers with minimal disruption and rollback plans. 3. Configuration & Administration o Configure Jira projects, workflows, screens, custom fields, automation rules, and permissions. o Configure Confluence spaces, templates, macros, and access controls. o Optimize configurations to align with Atlassian Cloud governance and performance guidelines. o Implement standardization and cleanup of legacy configurations. 4. Integration & App Management o Migrate or replace Marketplace apps while ensuring feature parity. o Manage integrations with identity providers (Azure AD, Okta, SAML), CI/CD tools, ITSM platforms, and reporting tools. o Validate API-based integrations and automation scripts post-migration. 5. Data Validation, Testing & Documentation o Develop test plans for pre- and post-migration validation. o Ensure data accuracy (issues, pages, attachments, comments, workflows). o Document all technical steps, architecture decisions, and migration reports. o Provide user guides and admin documentation as needed. 6. Stakeholder Communication & Training o Collaborate with product owners, engineering teams, PMO, security, and compliance stakeholders. o Communicate timelines, risks, dependencies, and migration impacts. o Conduct training sessions for end users and administrators on new Cloud features and changes. 7. Post-Migration Support o Monitor system performance and handle post-migration issues. o Optimize configurations for cost efficiency and performance in Atlassian Cloud. o Work with Atlassian Support on escalations.
Required Skills & Qualifications o 9 years hands-on experience with Atlassian Jira and Confluence administration. o 5+ years' experience in Atlassian Cloud or Data Center migrations (multiple end-to-end projects) o Strong understanding of Jira project configurations, schemes, workflows, and permission models. o Experience with Confluence space administration, content restructuring, and macros. o Familiarity with Atlassian Marketplace apps and migration complexities. o Expertise using migration tools (JCMA, CCMA, Configuration Manager, Project Configurator, ScriptRunner tools). o Knowledge of REST APIs, scripting (Python/PowerShell/Bash), and SQL (optional). o Understanding of identity integrations (SAML/SSO) and user management. o Strong troubleshooting and problem-solving skills. o Excellent communication, documentation, and cross-team collaboration skills. Preferred / Nice-to-Have o Atlassian certifications such as: o ACP-100 Jira Administrator o ACP-120 Jira Cloud Administrator o ACP-200 Confluence Administrator o Experience with Jira Service Management (JSM), Insight/Assets, OpsGenie, or Bitbucket. o Experience with Agile/DevOps tooling integrations. o Cloud governance and compliance experience (SOC2, ISO, data residency).
Key Deliverables o Migration readiness assessment reports o Detailed migration plan & runbook o Test migration results & validation checklist o Production migration execution o Post-migration performance and cleanup report o Updated admin and user documentation
Skills:
Atlassian,Jira,CONFLUENCE ,DATA CENTRE MIGRATION
About Company:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.

Skills Required