Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Specialist, HR Services
Job title: Specialist, HR Services (Benefits)
Overview
People Services is a part of MasterCard’s Global Business Services Center (GBSC) HR shared service center and is responsible for ensuring support in resolving employee’s HR inquiries and supporting HR programs and processes on a global basis. The organization has team members in several locations throughout the world to provide superior customer service to our employees and align with time zones and language differences.
The position for, Specialist, HR Services will provide Tier 2 Benefit support to all employees across MEA and APAC regions, with a high degree of customer satisfaction, expertise, and timeliness. Role is based in Pune, India and will support Singapore regions including MEA and APAC.
Support includes handling more advanced and complex inquiries utilizing the HR Knowledgebase and liaising with external vendors on the benefits programs.
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