Job Description

Provide expert pre-sales and post-sales technical support for products involving power electronics and microcontrollers. This includes troubleshooting hardware, firmware, and system-level issues on-site at customer locations

Your Role

Key responsibilities in your new role

Technical Customer Support: Provide expert pre-sales and post-sales technical support for products involving power electronics and microcontrollers. This includes troubleshooting hardware, firmware, and system-level issues on-site at customer locations Design-In & Integration: Drive "design-in" activities by assisting customer R&D teams with schematic reviews, PCB layout recommendations, and system integration of products like motor drives, AC/DC,DC/DC, and resonant converters. Firmware and Algorithm Development: Assist customers in developing, debugging, and optimizing real-time control algorithms (e.g., Field Oriented Control (FOC),PID tuning) for motor control applications or digital power conversion using embedded C/C++ programming. Product Promotion & Training: Conduct technical seminars, workshops, and hands-on training for customers and internal teams on the features and benefits of power management solutions and associated software development tools (IDE, compilers, debuggers). Collaboration and Feedback: Act as the technical liaison between the customer, sales, marketing, and R&D teams, providing valuable field insights for future product development and improvements. Bench Testing & Analysis: Perform bench testing, analyze competitor products, develop demonstration boards, and create technical documentation, application notes, and engineering reports.

Your Profile

Qualifications and skills to help you succeed

A Bachelor's or Master's degree in Electrical Engineering, Electronics, or Embedded Systems is essential. Relevant work experience (typically 2- 4 years) in a technical customer support, application engineering, or design role within the power electronics or semiconductor industry. Hardware Expertise: Power Topologies: Deep understanding of power converter topologies(Buck/Boost, Fly-back, PFC, Resonant).Component Knowledge: Familiarity with power semiconductor devices(MOSFETs, IGBTs, gate drivers, LDOs, switching regulators) and their characteristics. Design Principles: Knowledge of PCB design for minimizing EMI, ensuring proper thermal management, and robust circuit design. Lab Skills: Proficiency with test equipment such as oscilloscopes, power analyzers, electronic loads, and spectrum analyzers. Software/Firmware Expertise: Microcontrollers: Experience with 8-bit, 16-bit, and 32-bit MCU architectures and their peripherals (ADC, PWM, DAC, communication interfaces like I2C, SPI, UART,CAN). Programming: Strong C/C++ programming skills for embedded systems and real-time operating systems (RTOS) is required. Development Tools: Hands-on experience with industry-standard development environments and simulation tools (e.g., MPLAB X IDE, SPICE,MATLAB). Soft Skills: Strong analytical, problem-solving, and troubleshooting skills. Excellent written and verbal communication and presentation skills. Ability to work effectively in a fast-paced, customer-facing environment and manage multiple projects concurrently. Willingness to travel frequently to customer

Contact:

Mh.external2@infineon.com

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