Job Description

Company: Mercer
Description:
We are seeking a talented individual to join our Sales enablement team. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.
Specialist - Data Analytics & Insight ( Salesforce )
We will count on you to:

• Build knowledge and understanding of Mercer's Investments business, service offerings and strategic priorities

• Interact virtually with a variety of onshore stakeholders to understand their specific requirements and deliver them accordingly

Sales Reporting & Forecasting:

• Create and deliver business and sales reports/excel based dashboards, including sales and revenue reporting, performance reporting and business forecasting as requested by business stakeholders/leadership from time to time, using Salesforce and other relevant data sources

• Support data requirements for ongoing tenders (RFIs/ RFPs/ PQQs/ ITTs etc.)

• Support adhoc reporting requirements, which may include building new customized reports for the business

• Liaising with internal Analytics team to create automated solutions/tools/dashboards for standard sales reports to introduce efficiency into the process

• Lead and enhance the tools used in the sales growth process to boost win rates Sales Operations/Pipeline Management:

• Ensure data in Salesforce is up to date in order to reflect an accurate pipeline

• Performing data updates and data maintenance for existing opportunities in the database

• Creation of live dashboards for the leadership team to have a view into the sales pipeline

What you need to have:

• Graduate in Finance/Commerce, Science, Technology/Engineering, Mathematics or Management would be preferred. Other degrees may also be considered.

• 2 -4 years of experience in a Sales reporting/Business intelligence/sales operations role

• Advanced level of MS Excel knowledge

• Know-how of sales operations/CRM tools such as Salesforce

• Know-how of BI/data visualization tools such as PowerBI, Tableau

• Strong analytical and problem solving skills; creativity and innovation

• Excellent stakeholder management, presentation and communication skills

• Exceptional customer service focus, along with good business acumen

• Ability to handle multiple tasks, with tight deadlines and work under pressure

What makes you stand out?

• A high level of business acumen and understanding of various sales intelligence needs of an organization

• An understanding of the Sales Management process and tools utilized for the same

• High level of proficiency in all MS Office tools such as Word, PowerPoint etc.

• Demonstrated understanding of investments/pensions markets

• Experience of directly dealing with senior internal stakeholders

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.