Job Description

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Summary

As a Specialist in Customer Engagement Compliance, you'll play a vital part in ensuring transparency and integrity across our US Operational control programs. From auditing expense reports to collaborating with cross-functional teams, your work will directly support Novartis' mission to reimagine medicine and uphold the highest standards of ethical conduct.
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About the Role

Key Responsibilities

Review and audit expense reports submitted via Concur within defined timelines Communicate with sales teams to clarify inaccurate or incomplete expense entries Document new processes and update existing ones as needed Prepare clear audit findings and communicate them to employees and managers Identify and escalate application issues to management promptly Extract and allocate reports for team review and tracking Respond to audit-related inquiries within turnaround time (TAT) Participate in special projects and support ad hoc compliance tasks Maintain effective communication with internal stakeholders and clients Contribute to a culture of compliance, accuracy, and continuous improvement

Essential Requirements

1 to 4 years of professional experience in a compliance or audit-related role Familiarity with SAP Concur or similar expense management tools Strong written and verbal communication skills in English Proficiency in Microsoft Excel for data handling and reporting Ability to write professional emails and communicate findings clearly Experience coordinating with internal teams and external stakeholders Strong attention to detail and ability to meet deadlines Willingness to learn and adapt in a dynamic, team-oriented environment

Desirable Requirements

Knowledge of US compliance regulations

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards:

Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards



Division
US
Business Unit
Universal Hierarchy Node
Location
India
Site
Hyderabad (Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Legal & Intellectual Property & Compl.
Job Type
Full time
Employment Type
Regular
Shift Work
No

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Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.


Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.