Specialist, Client Servicing

Year    HR, IN, India

Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Experience:

5-7 years

Location:

Gurugram

Position type:

Full-time

Timing:

1 pm - 10 pm (IST)



What this job involves:

As a Marketing Project Coordinator, you will serve as the central hub for project intake and task coordination across the REMS Marketing team. You will help streamline workflows, manage project requests, and ensure efficient communication between team members and stakeholders to support the successful delivery of campaigns and content.



Key Responsibilities:



Project Intake & Request Management:

Manage the intake process for all marketing requests, including campaign projects, content creation, and design work. Collect project requirements, assess scope, and route requests to appropriate team members. Maintain centralized tracking of all incoming requests and their status.



Task Coordination & Workflow Management:

Coordinate task assignments across the marketing team and track project progress from initiation to completion. Facilitate handoffs between team members and ensure deadlines are met. Monitor workload distribution and help prioritize tasks based on business needs.



Project Planning & Timeline Management:

Create and maintain project timelines, milestone schedules, and deliverable tracking. Assist with resource allocation and capacity planning. Send regular status updates and deadline reminders to stakeholders and team members.



Stakeholder Communication:

Serve as the primary point of contact for project status inquiries and updates. Schedule and coordinate project meetings, reviews, and approvals. Maintain clear communication channels between the REMS Marketing team and internal clients.



Documentation & Process Management:

Maintain project documentation, including briefs, timelines, and deliverable specifications. Help develop and improve team processes and workflows. Create and update project templates and intake forms for consistent project management.



Production Project Management:

Develop and manage detailed production schedules and milestone tracking. Coordinate content reviews and approval processes with stakeholders



Sounds like you? To apply, you need to be:



The ideal candidate should possess 5-7 years of experience in project coordination or administrative support with 2+ years in marketing or creative environments:



Strong organizational skills with the ability to manage multiple projects simultaneously



Excellent communication skills and comfortable interacting with various stakeholders



Detail-oriented with ability to track deadlines and follow up proactively



Collaborative approach with the ability to work effectively in a team environment



Problem-solving mindset with the ability to identify and resolve workflow bottlenecks



Technical Skills:



Project Management Tools:

Asana, Monday.com, Trello, or similar project management platforms



Microsoft Office Suite:

Advanced Excel skills for tracking and reporting, PowerPoint for status presentations



Communication Tools:

Microsoft Teams team coordination



Document Management:

SharePoint, Google Drive, or similar file sharing systems



Basic Analytics:

Ability to create simple reports and dashboards for project tracking



CRM/Request Systems:

Experience with ticketing or request management systems is a plus



Communication & Collaboration:



Strong writing and communications skills, native English is a must



Partner with teams across multiple time zones and with various cultural backgrounds



Be positive and have a can-do attitude



Qualifications:



A degree in literature, content, and communications. PG preferred



Prior experience in project management/program coordination/Client servicing is preferred



What you can expect from us:



You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.



Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognition, wellbeing, benefits, and pay. We'll offer you a competitive salary and benefits package.



Join us to develop your strengths and enjoy a fulfilling career filled with diverse experiences. Keep those ambitions in sight and imagine where JLL can take you...



Apply today!

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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Job Detail

  • Job Id
    JD5058279
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year