Specialist
Year Bengaluru, Karnataka, India
Job Description
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
- Promote and sell products/services to potential or existing customers over phone, by managing the customer relationship
- Apply knowledge of the life sciences industry as well as the scientific knowledge about the product while detailing the technical data about product over the telephone
- Explain product specifications and product market image/brand to life science professionals through telephone to enable him/herself for participation in discussion
- Assist the customer and resolve queries by filling up enquiry forms related to product, service requests, clarification of doubts related to product over the phone
- Manage customer relationships through regular follow-ups and building up customer loyalty through strong relationships
- Perform reporting and documentation using different software tools for data entry and recording
- Generation of leads using various sales procedures
- Demonstrate product promotion strategy
- Enlist and present solutions customized to the customer needs from the existing products or services
- Present complete information to customers on terms of trade, mode of payment and after sales services
- Identify customer complaints by listening and understanding the problem
- Provide the appropriate solution to customer complaints
- Coordinate with various businesses/teams to obtain necessary details for responding to customer query/complaint
- Prepare daily and monthly sales reports as per reporting norms
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
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Job Detail
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Job IdJD3076417
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear