Job Description

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are looking for an experienced QA professional with a strong background in testing distributed systems. The ideal candidate can work independently, has strong experience with test automation, and is self-driven to ensure high-quality software delivery. You will be working in multidisciplinary team with other professionals delivering high quality and secure software within an Agile delivery framework. The role will be based in Pune, India. Extensive collaboration and communication with US based teams will be a key part of the job, so excellent communication skills are critical.

How will you make an impact?

Design, develop, and maintain scalable test automation frameworks using Playwright (TypeScript/JavaScript). Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions). Contribute to test planning, documentation, and reporting. Collaborate with cross-functional teams to ensure test coverage across UI, API, and integration layers. Analyse test results, identify root causes, and drive continuous improvement in quality processes.

Have you got what it takes?

8 years of experience in QA automation, with at least 2 years using Playwright. Proficiency in JavaScript/TypeScript and modern test automation practices. Experience with REST API testing, web UI automation, and cross-browser testing. Familiarity with CI/CD tools and version control systems like Git. Strong understanding of software QA methodologies, tools, and processes. Excellent problem-solving and communication skills.

You will have an advantage if you also have:

Experience in enterprise SaaS or cloud platforms. Familiarity with Docker, Kubernetes, or cloud services (AWS, Azure). Exposure to performance or security testing tools.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID

:- 7378

Reporting into:

Tech Manager, Engineering, CX

Role Type:

Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.