Job Description

As a Specialist, you will support local channel partners and their advertising partners by reviewing local brand-enhancing advertising according to requirements, verifying qualifying fund utilization and managing co-op administration. You will also perform quality control checks for other's work and provide appropriate feedback to them. You will be part of a global marketing agency that believes in the power of experience to strengthen relationships and drive growth.
Duties/Responsibilities:Monitor claims from start to finish, verifying and updating information on submitted claims and supporting documentation, reviewing the policy to determine which charges are eligible for reimbursement Review marketing materials against an established set of guidelines and brand standards Conduct primary and/or secondary review of post campaign activities to determine whether materials were executed as specified in program guidelines Communicate status to partners Report issues with website functionality May perform quality control checks at the pre-payment level to ensure accuracy and compliance with program guidelines (QC) Resolve calls, emails, and chats and document communications appropriately Participate in team collaboration through idea-sharing and brainstorming sessions Support in mentoring and training peers to increase program and platform knowledge and to improve quality Able to flex up or down in job responsibilities when needed

Qualifications:Solid verbal and written communication skills Bachelor's or Post Graduate degree in a business, or finance field Claims Experience preferred Experience in a fast-paced office environment providing customer service Proven technical competence including experience with Microsoft Word, Excel and Outlook Strong attention to detail and excellent time management Ability to organize work, multitask and meet deadlines Exceptional ability to work within a team environment Some remote-work experience preferred and demonstrated ability to work independently * A natural curiosity and eager desire to learn