Job Description

Looking for Immediate joiners.

Designation:

Content Rating Generalist (SPE)

Business Vertical:

IOA- HRO Cognizant

Reporting Manager:

Team Manager (TM)

Location:

India (Work from Home model)

Typical Background:

2-4 years in HR domain with experience reviewing HR content

Role Purpose:

Ensure AI-generated HR responses are accurate, safe, and context-aware using rubrics and practical HR knowledge.

Core Responsibilities:

Review and validate AI-generated HR outputs for accuracy, tone, and safety. Compare model responses, flag ambiguities, and suggest improvements. Escalate bias/sensitive language and support calibration efforts.

Must-Have Experience:

Exposure to core HR processes. Familiarity with HR systems, case tools, and content platforms. Strong fluency in English and analytical review skills.

MINIMUM QUALIFICATIONS:

Bachelor's Degree, Human Resources or equivalent combination of education, training and or relevant work experience. 2-4 years in HR domain with experience reviewing HR content. Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner. Ability to work independently, achieve deliverables within tight timeframes, and work effectively in a diverse, collaborative environment. Strong focus on quality of work and attention to detail. Excellent written, verbal and presentation communication skills. Exposure to core HR processes , Working knowledge of HR and CMS systems * Familiarity with HR systems, case tools, and content platforms.Strong fluency in English and analytical review skills.