Job Description

Spares & Service Engineer

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GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.



Why join GEA

Job information

Reference Number

JR-0034470

Job function

Service

Position type

Full time

Site

Block No 8,, P.O. Dumad, Savli Road, Vadodara- 391740 Gujarat


Your responsibilities and tasks:
Spares & Service Support Engineer is part of a LPT Global Engineering Hub based at Vadodara, India that supports global departments within GEA. This role involves office-based tasks with the following key responsibilities.



Key Responsibilities:

Prepare and execute recommended spare Parts List from equipment list and P& ID. Ensure all parts are categorized correctly by part identification (spare, wear, critical...), their specifications and suppliers. Validate and update spare parts information based on feedback from global department and as per their workflow. Coordinate with vendors and suppliers to gather quotations for spare parts, analyze proposals, and ensure compliance with company standards and budgets. Assist in preparing recommended spare Parts Quotations for different stake holder using standard price lists and supplier proposals. Prepare cost calculations and proposals on standard templates and communicating with suppliers to gather prices. Act as a central point of contact for stakeholders, addressing queries, gathering inputs, and providing regular updates on spare part-related tasks. Assist stakeholders in creating, updating, and resolving tickets in the CRM system, ensuring timely responses and issue resolution. Track ticket status and provide regular updates to stakeholders on resolution progress. Identify and implement improvements in spare parts management processes and CRM workflows to enhance efficiency and accuracy. Maintain organized records of spare parts lists, quotations, and CRM tickets, generating reports and insights as needed.
Your profile and qualifications:


You hold a bachelor's or diploma engineering degree in mechanical with a minimum of 1 - 3 years of experience in the engineering industry or similar.

Experience with Spares and/or Service background. Ability to read and understand CAD/engineering drawings & P&ID information. Good knowledge of CRM & ERP system - Bluestar, Axapta, SAP will be added advantage. Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams). Ability to use document management software & applications. Excellent communication skills (Verbal and written) - Mandatory. English proficiency - Mandatory. Highly adaptable and flexible mindset. Self-motivated and ability to work independently. Good interpersonal & time management skills. Well organized and structured. Team player. Open minded and determined. To succeed in this role, you will need to have a curious mindset and have a structured approach to your assignments, which allows you to finish the tasks that have been set out.

Add-on advantage if you have:

Experience of cost calculation, preparing sales quote and proposals. Knowledge & Experience of SAP. * Cross Culture Intelligence. This position requires working effectively with multiple cultures around the world.