Job Description

- Spare Parts Store Manager

Position:

Spare Parts Store Manager

Location:

Ghaziabad

Department:

Spare Parts / After Sales

Reports To:

Showroom Manager / Dealer Principal

Role Overview:

The Spare Parts Store Manager will be responsible for managing the spare parts operations of the Yamaha showroom. The role requires

4-5 years of relevant experience

in spare parts management, excellent customer handling skills, and strong coordination with service and sales teams. The candidate should ensure optimum stock management, accurate billing, and enhanced customer satisfaction while meeting sales and profitability goals.

Key Responsibilities:

Inventory Management:

Maintain adequate stock levels of Yamaha spare parts and accessories. Monitor stock movements and ensure timely procurement of fast-moving parts. Conduct regular stock audits and ensure proper storage and documentation.

Customer Handling & Sales:

Handle customer inquiries with professionalism and provide correct parts as per requirements. Ensure excellent customer service by building trust and long-term relationships. Promote upselling of genuine Yamaha accessories and consumables.

Coordination & Support:

Work closely with the

Service Department

to ensure timely availability of parts for repair jobs. Coordinate with the

Sales Team

for accessories and add-on sales. Liaise with Yamaha company representatives for parts ordering and updates.

Process & Compliance:

Implement Yamaha's spare parts guidelines and showroom processes. Ensure accurate billing, proper issuance, and compliance with audit standards.

Reporting & Analysis:

Prepare regular reports on spare parts sales, consumption, and stock levels. Identify slow-moving parts and recommend strategies to minimize dead stock. Achieve monthly sales and customer satisfaction targets.

Skills & Qualifications:

Graduate/Diploma in Automobile/Mechanical/Commerce (preferred).

4-5 years of experience

in spare parts/store management (preferably in the automobile/two-wheeler industry). Strong

customer handling and communication skills

. Good knowledge of Yamaha products, spare parts, and accessories. Proficiency in MS Office and inventory management software.

Key Attributes:

Customer-first mindset with problem-solving ability. Detail-oriented with accuracy in documentation and stock handling. Strong leadership and team coordination skills. Target-driven and capable of improving spare parts sales performance.

Compensation:

Fixed Salary: As per company norms Incentives: Based on sales and customer satisfaction performance.
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person