Job Description

Responsible for selling recycled automotive parts to customers, including repair shops, dealerships, and the public. This role combines sales expertise with inventory management and a strong knowledge of vehicle parts and systems.

Key responsibilities include:Sales and Customer Service

Customer Interaction:

Greet customers (in-person, by phone, or online), listen to their needs, and assist them in identifying the correct spare parts required for their vehicles or projects.

Product Expertise:

Provide detailed information on product specifications, pricing, and compatibility with various vehicle makes and models. This includes knowledge of recycled parts, remanufactured components, and potential interchangeability.

Relationship Management:

Build and maintain strong, long-term relationships with customers and clients to foster loyalty and repeat business.

Negotiation and Closing:

Utilize strong sales and negotiation skills to present product benefits, discuss pricing, and close sales deals, ensuring customer satisfaction.

Issue Resolution:

Handle customer complaints, returns, and issues in a professional manner, finding appropriate solutions and coordinating the exchange of defective parts if necessary.

New Business Development:

Prospect for new customers and accounts, and actively solicit business from assigned territories through personal visits and phone contacts.
Inventory and Operations Management

Inventory Management:

Monitor and manage inventory levels of spare parts to avoid shortages or overstocking, which includes assisting with restocking and organizing the storage area.

Order Processing:

Accurately process customer orders and transactions using point-of-sale (POS) and inventory management software, ensuring timely delivery of parts.

Parts Sourcing and Procurement:

Coordinate with internal teams or other vendors to locate or order parts that are not currently in stock, ensuring the best solution is found for the customer.

Documentation and Reporting:

Maintain accurate records of inventory, sales transactions, customer interactions (often using CRM tools), and prepare regular sales reports for management review.
Product and Market Knowledge

Inspecting Parts:

Conduct or oversee inspections to determine the usability and quality of salvaged parts.

Market Awareness:

Stay updated on the latest automotive trends, market demands, and competitor activities to refine sales strategies and identify growth opportunities within the recycled parts market.

Compliance:

Ensure all sales and handling of parts comply with company policies and relevant environmental regulations related to end-of-life vehicles.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person